In the event that you need to cancel an appointment, please contact our office 24 hours in advance. This allows us to open your appointment time to serve another child.
If you anticipate that a sibling may need medical care (or if you have questions relative to a sibling's medical situation), please contact our telephone nurse in advance to alert them to the fact that you would like to request that more than one child be seen, or more than one child's medical situation discussed.
Please arrive 5-10 minutes prior to your scheduled appointment time. This allows us to verify that all contact and insurance information is current in your child's medical and financial records.
It may seem that you are being called into the clinical area "out of order" based on your arrival time. Please understand that children are being seen by different providers who are not necessarily on the same schedule. Additionally, in the event that one of our providers is addressing an emergency situation (or a situation requiring additional time), they will give their full attention to ensuring the child in such a situation is cared for prior to engaging in activities with other patients. We appreciate your patience and understanding as we seek to ensure we are addressing critical situations quickly and efficiently.